yD
yvette D

1 reviews | Active since Mar 2009

24 Jun 2025, 00:29

THE WORST UNPROFESSIONAL NONCHALANT SERVICE FROM LEBO AND CO

We have received the most HORRIBLE and UNPROFESSIONAL service from Lebogang Molatudi and the technicians at Netstar. We signed up for a new contract. Was rushed to complete it with banking details and everything else needed. It has been 2 weeks and they still have not installed the two tracking units as per the insurance requirements. This is totally unacceptable because they putting my clients at risk with the insurance. Why make us go through the hassle of completing the forms when you know that you are highly *********** and will not follow up. Fortunately, there is other competition on the market. We cannot be held ransom by *********** individuals. I constantly have to follow up and send emails. They not bothered.

0
Replies (2)
Netstar
Netstar's reply24 Jun 2025, 08:13
Official
Good day Yvette, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards
Netstar

Netstar
Netstar's reply25 Jun 2025, 16:13
Official
Good day Yvette, 

Thank you for allowing us the opportunity to assist with your request. 

If you need further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar