The worst tracking company to deal with!

The worst company to deal with!! I have a tracker installed for 4 days and I have only been experiencing problems! Thokozani Khumalo was so ******** about the fact that we have tried all measures to fix the issues we were experiencing and he still did not want to give us what we requested. I have pressed the panic button - Nothing happened. no contact from netstar. I reached out on the emergency contact via whatsapp - no contact or them trying to contact me. I have been the one to contact them and they have not been doing the same. Now they want me to pay a cancellation fee for something that has not been working and not providing the service. And the audacity of this Thokozani to tell me, 'Give us a chance to do our job again' when i have given you the chance, following up, asking, requesting, etc etc. Im sorry but this is poor service number 1 and greedy! to want money for something i have only been having issues with and at the same time letting them know!