AU
Ashvir U

1 reviews | Active since Dec 2023

17 Dec 2023, 16:55

The worst tracking company in SA. stay away!!!!

The biggest mistake to ever use this pathetic tracking service. PLEASE DO NOT ATTEMPT TO CONSIDER NETSTAR!! I've been complaining for months about a faulty tracking unit in my car that emitts incorrect alarms and notifications. Now it's lost signal and does not update the location of my vehicle. I called the call center to ask them if my car gets ****** what will happen? The response was "I cannot answer that as I don't know what we would do" I've had technicians come Out and still all these issues persist. This company operates like a ****!

0
Replies (2)
Netstar
Netstar's reply18 Dec 2023, 08:09
Official
Hi Ashvir

We are sorry to hear that you have had this experience. 
In the aim to better the experience you have had, this matter will be escalated to the relevant department and a consultant will contact you to assist.

Kind regards,
Netstar
Netstar
Netstar's reply18 Dec 2023, 17:53
Official
Hi Ashvir

We are pleased to see that you were contacted for this matter.
Should you need further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar