THE WORST TRACKING COMPANY EVER!

Item: Netstar
Rating: 1
Author: Nelisiwe N

THE WORST TRACKING COMPANY EVER! I called netstar to cancel my contract for one of my vehicles in March and they have not done so and have been charging for the vehicle since. Spoke to someone recently Lereece Naidoo and she confirmed via email that was refund has been processed then today she says they cant give me a refund cos of lack of proof and they cant find my call recording. So unprofessional, bunch of ****s. DO NOT TRUST THEM WITH ANYTHING!

Helpful (0)

Replies (3)

Netstar's replyOfficial

14 Sept 2023, 11:53

Hello Nelisiwe
We are so sorry that you've had this experience. Kindly note we have escalated this matter to Retentions Management for further assistance.

Kind Regards,
Netstar

Netstar's reply14 Sept 2023, 11:53

Official

Hello Nelisiwe
We are so sorry that you've had this experience. Kindly note we have escalated this matter to Retentions Management for further assistance.

Kind Regards,
Netstar

Nelisiwe N's updateReviewer Update

14 Sept 2023, 12:09

I couldnt care anyless about your retention initiatives. I have requested for my contract to be cancelled. I cannot deal with so much lies and unprofessionalism.

Nelisiwe N's update14 Sept 2023, 12:09

Reviewer Update

I couldnt care anyless about your retention initiatives. I have requested for my contract to be cancelled. I cannot deal with so much lies and unprofessionalism.

Netstar's replyOfficial

14 Sept 2023, 13:06

Hello Nelisiwe

Please note an email has been sent to you with response to your query.

Kind Regards,
Netstar

Netstar's reply14 Sept 2023, 13:06

Official

Hello Nelisiwe

Please note an email has been sent to you with response to your query.

Kind Regards,
Netstar