THE WORST SERVICE EVER

this has to be the worst experience I've ever had with this company, I totally regret the day I joined it, never ever join them if you want peace of mind!!

I cancelled my subscription which was initially ending in Feb 2021, then in March, they debited my account, the mistake I did was reversing it as I know that I had stopped their services for my car. I called them and they said I should not have reversed the payment, and said I have a balance of 273.48 that I must pay, which I did, but on Netstart systems and account side, it doesn't reflect that I have paid the remaining balance. I have sent the POP to numerous people, the person I have been in contact with recently is Khosi but have not heard any update from her, what's worse is Netstar has a company by the name of HYBRID calling me saying I am owing Netstar. I tell them that I have paid but it falls on deaf ears. i am so exhausted by this , I wouldn't advise anyone to join them, I am receiving the unnecessary worst service!