FZ
Francois Z

1 reviews | Active since Jun 2015

24 Jun 2015, 09:36

The worst service ever!!

<br> I am writing this to your head office as I am now really tired of the poor service (or should I rather say NO SERVICE) that I am getting from your Polokwane Branch.<br> On 2 June 2015 I submitted an application to have a system installed in one of my company vehicles. I was informed by the sales person Sakkie that it will be sorted out before the end of that week as he is going to Portugal on a trip that he has won because the company awards staff that perform.<br> Low and behold nothing happened. I had to wait until Sakkie returned. I had to call him!!! Kindly note I HAD TO CALL HIM!!!!! on a number of times before eventually I got some joy.<br> I was contacted on Thursday 18 June 2015 to have my vehicle at your office in Polokwane at 07:30 on Friday 19 June 2015. Guess what???? They only opened at 08:00 and they knew nothing about this vehicle. Only when they spoke to Sakkie did they manage to book the vehicle in.<br> The vehicle was there for the WHOLE of Friday. We only got it back at 16:50. Ridiculous I would say!!!!<br> Then on Monday 22 June 2015 at about 08:00 I called Sakkie to find out how to log onto the system as I was wanting the monitor the movement of the vehicle. He never came back

0
Replies (1)
Netstar
Netstar's reply24 Jun 2015, 11:01
Official
Hello Francoisvanzyl19,

As per telephonic discussion , I will investigate the matter and I will revert back to you.

Kind regards
Denise