The worst security company ever
Good day I logged my query with the company on the 15 June 2022 till to date its still unresolved.
I was promised the refund would be paid by the 22 July 2022 and I haven't received it. I asked that my name yo be removed from the collectors as they keep on harrasing me and nobody has assisted so far. I have been taken from one person to the other. I dealt with Stanley Goliath since the beginning of the complaints, I was called by Petronell Mageza from client laison and the query currently is with Jacqueline Tshomela from finance. I am really disappointed in the service received from such a big company.
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Replies (2)0
Replies (2)Netstar's replyOfficial
26 Jul 2022, 14:16Good day Oageng,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's reply26 Jul 2022, 14:16
Official
Good day Oageng,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's replyOfficial
26 Jul 2022, 15:15Good day Oageng,
Thank you for taking our call. We have escalated your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar Team
Thank you for taking our call. We have escalated your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar Team
Netstar's reply26 Jul 2022, 15:15
Official
Good day Oageng,
Thank you for taking our call. We have escalated your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar Team
Thank you for taking our call. We have escalated your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar Team
