jJ
jaco J
1 reviews | Active since Aug 2010
09 Sept 2025, 10:09
The worst of the worst
After more than a year of terrible customer service I want to cancel. But even this seems impossible. After spending hours on the phone, emails that are ignored, I am still waiting. It is impossible to get service from Netstar. The people you do speak to are rude. I get send from one department to another and then back again. Now I will simply do a stop order and remove the device myself. I am avail only on email unless I get the time to phone myself.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
09 Sept 2025, 10:19Good day Jaco,
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply09 Sept 2025, 10:19
Official
Good day Jaco,
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's replyOfficial
10 Sept 2025, 15:17Good day Jaco
Thank you for reaching out to us, as per our consultants you have been contacted and are being assisted. If you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Thank you for reaching out to us, as per our consultants you have been contacted and are being assisted. If you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Netstar's reply10 Sept 2025, 15:17
Official
Good day Jaco
Thank you for reaching out to us, as per our consultants you have been contacted and are being assisted. If you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Thank you for reaching out to us, as per our consultants you have been contacted and are being assisted. If you need any further assistance please don't hesitate to contact us.
Regards
Netstar
