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Natasha N
1 reviews | Active since Mar 2021
24 Mar 2021, 15:15
THE WORST IN THE BUSINESS
This must be one of the worst customer service one could get! I have asked for a cancelation in September last year, after numerous calls and emails, 6 months later I get an email that they have received my cancelation request and there is a 30 day notice period. The service they offer is absolutely shocking. They are so quick to sign you up and install your tracker, but takes MONTHS ****erally) to get back to you.
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Replies (2)
Netstar's replyOfficial
24 Mar 2021, 15:44Good Day Natasha,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Netstar's reply24 Mar 2021, 15:44
Official
Good Day Natasha,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Netstar's replyOfficial
24 Mar 2021, 16:11Good Day Natasha, Thank you for your correspondence with Netstar, Kindly be advised that I have been trying to get hold of you regarding your Hellopeter complaint. Please an alternative number to reach you on as I would like to resolve the query at your earliest convenience. Kind Regards,
Netstar
Netstar
Netstar's reply24 Mar 2021, 16:11
Official
Good Day Natasha, Thank you for your correspondence with Netstar, Kindly be advised that I have been trying to get hold of you regarding your Hellopeter complaint. Please an alternative number to reach you on as I would like to resolve the query at your earliest convenience. Kind Regards,
Netstar
Netstar