THE WORST EMPLOYEES AND PATHETIC CLIENT SERVICES

NETSTAR HAS THE WORST EMPLOYEES AND PATHETIC CLIENT SERVICES AND THEY DON’T EVEN CARE. I HAVE REQUESTED OVER A MONTH AGO THAT THEY COME AND DE INSTALL MY TRACKING DEVICE. I HAD TOLD THEM THAT I PREFERRED ANOTHER SERVICE PROVIDER FOR THIS VERY REASON , IT WAS DRAINING MY CARS BATTERY AND HEARD A LOT OF COMPLAINTS ABOUT THEM FROM FRIENDS AND FAMILY. I WAS CALLED BY SOME GUY AND HE ASSURED ME THAT THE TECHNICIAN WOULD CONTACT ME AND UP TO THIS DAY THAT HAS NEVER HAPPENED. A WEEK LATER I CALLED AND SPOKE TO AKONA AND WAS ASSURED ONCE AGAIN THAT IT WOULD BE DONE AND THAT SHE WAS ON IT, IT STILL NEVER HAPPENED. I EVEN CALLED THE CALL CENTER AND STILL GOT NO JOY AND YOU DON’T GET TO SPEAK TO ANYONE BECAUSE IT IS A CALL CENTER. NOW MY CAR BATTERY IS DEAD IN ORDER FOR ME TO MOVE MY CAR I NEED TO PUSH IT. I SPOKE TO SOME SUPERVISOR GEORGE ON THE 27/09/2019 HE SAID THAT HE WOULD SEND MY EMAILS TO MANAGEMENT AND THEY WOULD GET BACK TO ME TODAY. IT IS 14:30 AND I HAVE NOT EVEN RECEIVED A SINGLE EMAIL. I AM GREATLY DISAPPOINTED IN THEIR CLIENT SERVICES. I ACTUALLY REGISTERED ON HELLO PETER JUST FOR THEM, IF YOU KNOW WHAT IS BEST FOR YOU STAY AWAY FROM NETSTAR. WORST CLIENT SERVICES EVER!!!!!!!