The WORST car tracking service ever!

This has to be one of the most unsafe & unreliable tracking services ever! As a woman being told that they cannot track the car due to "signal problems in the area" 2-3 times is ridiculous & not acceptable! Now after phoning to cancel I have to pay a once off fee of over R1700 in order to cancel it. In saying so, I should knowingly not be properly protected yet still pay monthly? Let's not talk about the fact that they don't debit when they are supposed, then down the line you see that you're owing over R900! 😡😡😡 I just want it cancelled in order to move on to a better & more reliable tracking service!