ND
Nompumelelo D

1 reviews | Active since Jan 2022

26 Jun 2025, 15:50

The contract was cancelled effective in 20th January 2025. STOP HARASSING ME NETSTAR.

NETSTAR (car tracking company) keeps forcing debit orders on my bank account even though there is concrete proof and evidence ( cancellation cerficates, reference numbers, contact information of the personnel that delt with this issue) of the cancellation of my account. The cancellation was effective as per the 20th of January 2025 as stated in the numerous cancellation certificates and reference emails that i have as proof from Netstar and they still *****ulently debit money from my bank account even now in June 2025. Netstar has been harasing me for 5 months both using threatening calls and *****ulent debit orders. I am going to report them to MIOSA ombudsman because they are how harming my mental well-being and jeopardising my financial standing. SORT THIS ISSUE OUT NOW PLEASE.

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Replies (1)
Netstar
Netstar's reply26 Jun 2025, 15:59
Official
Good day Nompumelelo, 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards 
Netstar