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PHAKAMANI M

1 reviews | Active since Mar 2022

17 Aug 2022, 08:12

Thank you for attending to my issue

The tracking device was faulty, did not work for months, we struggled to handle the issue due to poor communication however I am glad to tell you that they fixed it and on top of that, they credited me for the months it was not working.

This is a very impressive improvement of the company customer service

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Replies (2)
Netstar
Netstar's reply17 Aug 2022, 08:45
Official
Hi Phakamani,

 Thank you for your feedback, we are pleased to hear that your query has been resolved.  Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Kind regards,
Netstar Team
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PHAKAMANI M's update17 Aug 2022, 09:28
Reviewer Update
Most definitely