1 reviews | Active since Nov 2017
Terrible service, no feedback and they delayed
I decided to cancel my contract and settle my old device. And then I asked for a new contract which I received but when the debit order went off they took an additional R994. I had to always phone and complain to get my refund and I still haven't received my money back after 3 weeks.. they fast in taking money but slow in refunding and still no feedback I still call them daily to get an update
Good Day Mr Legodi,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our accounts department and will be in contact with the response.
My apologies for the inconvenience this might have caused.
Kind regards,
Petronell
Good Day Mr Legodi,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our accounts department and will be in contact with the response.
My apologies for the inconvenience this might have caused.
Kind regards,
Petronell