SS
Spaly S

1 reviews | Active since Apr 2016

19 Jul 2016, 18:35

Terrible service I wonder what will happen if my car gets ******

<p>I'm trying to update my tracking system to a fleet service and add on two vehicles and remove one vehicle but to no avail </p> <p>i tried calling netstar the person who answers says I'm at the wrong department they will refer me to the right department then they cut me off try calling again make the selection then get hold of someone who doesn't have product knowledge make s me wonder what will happen when I will need the services for tracking </p> <p>please can someone contact me who has product knowledge and can assist </p> <p>or maybe netstar does not value my business I also emailed a complaint with no response</p>

0
Replies (3)
Netstar
Netstar's reply20 Jul 2016, 07:02
Official

Good day Mohamed

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply20 Jul 2016, 07:35
Official

Good day Mohamed

As per our telephonic conversation, you have informed me the sales consultant has made contact with you.

Kind regards

Denise

Netstar
Netstar's reply04 Aug 2016, 09:03
Official

Good day Mohammed

As per our telephonic conversation, this query has been resolved.

Kind regards

Denise