JS
Jitesh S

1 reviews | Active since Feb 2019

07 Jun 2020, 10:37

Terrible Service

Reported my tracking unit faulty in March send them frequent emails no response not resolution paying for a unit that’s not working and stuck with a company that doesn’t care

0
Replies (5)
Netstar
Netstar's reply08 Jun 2020, 07:26
Official
Good Day Jitesh, Thank you for bringing this to our attention.  Please reply privately with your all detail or email us on the email address on our profile for urgent assistance.  Best Regards,  Netstar
JS
Jitesh S's update08 Jun 2020, 15:41
Reviewer Update
Still no response, its senseless emailing the MD's desk because his mailbox just rejects your emails. This is clearly a company that DOES NOT care about customer service or their customers. Its apparent that clients are JUST NUMBERS to them

Original Message Details
Created Date: | 2020/06/08 13:31:11
Sender Address: | mdservicedesk+SRS=2O7/y=7V=outlook.com=***
Recipient Address: | ***
Subject: | Terrible Service

Error Details
Reported error: | 550 5.7.360 Remote server returned message denied by administrative policy -> 550 Administrative prohibition - envelope
JS
Jitesh S's update18 Jun 2020, 19:54
Reviewer Update
Still no reply ... yet another confirmation that this company doesn’t give a damn about customers and customer service.
JS
Jitesh S's update11 Aug 2020, 12:59
Reviewer Update
Already in August still no reply!! When choosing netstar ask yourself if thats the service you expect and are these the people that you ok with trusting your vehicle with??
Netstar
Netstar's reply12 Aug 2020, 17:31
Official
Good day Jitesh,

Thank you for bringing this to attention, we tried contacting you to no answer and an email has been sent to you.

Regards
Netstar.