1 reviews | Active since Dec 2012
Terrible service - consider an alternate tracking company
For 2 years now I've been requesting emailed statements which the Netstar lot seem unable to deliver. It's easy for them to debit your account without fail - how difficult can it be to issue invoices to paying customers. It's been 3 weeks now since I last requested that my statements be emailed monthly and that I be sent tax statements for the last year - absolutely no response as yet. They still had the audacity to phone me 2 days ago to offer a different device (at a higher premium of course), despite blatantly ignoring my simple requests! If these documents are required for your company's books I suggest you go to another tracking company.
Good Day Faizal,
Thank you for your correspondence with Altech Netstar,
Kindly note i have been trying to contact you with regards to your inquiry.
Your inquiry has been escalated to our accounts department and will be in contact with feedback.
My apologies for the inconvenience caused.
Kind regards,
Petronell.
Good Day Faizal,
Thank you for your correspondence with Altech Netstar,
Kindly note i have been trying to contact you with regards to your inquiry.
Your inquiry has been escalated to our accounts department and will be in contact with feedback.
My apologies for the inconvenience caused.
Kind regards,
Petronell.