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ER
Ethel R

1 reviews | Active since Nov 2023

08 Nov 2023, 12:49

Terrible service

Been waiting for 2 days for refitment to be done on my new car, I have sent emails multiple times in the hopes of receiving help, but I have received no response thus far.

Please get someone to call me

0
Replies (4)
Netstar
Netstar's reply08 Nov 2023, 13:02
Official
Good day Ethel,

Please accept our sincerest apologies for the delays and inconvenience. One of our consultants in the Legal Team will be in contact with you for assistance.

Kind Regards,
Netstar


ER
Ethel R's update08 Nov 2023, 13:09
Reviewer Update
I don't understand why Legal needs to call me ,i have already made payment and sent proof of payments.

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Netstar
Netstar's reply09 Nov 2023, 13:31
Official
Good day Ethel,

Kindly note that our Technical Team made contact with you to make fitment arrangements and you advised that you would like to cancel. Please note a cancellation request has been sent to our Retentions Department to assist.

Kind Regards,
Netstar
Netstar's reply10 Nov 2023, 14:39
Official
Good day Ethel,

Kindly note that cancellation is done as requested. Thank you for your support during your time with us.

Kind Regards,
Netstar