KT
Katie T

1 reviews | Active since Dec 2020

21 Jun 2022, 23:22

Terrible service

Such terrible service. Had the device removed and they charged me for months afterwards. Very difficult to get anyone to solve the issues.

0
Replies (3)
Netstar
Netstar's reply22 Jun 2022, 09:08
Official
Good day Katie,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.

Kind regards,
Netstar
Netstar
Netstar's reply22 Jun 2022, 09:21
Official
Good day Katie,

Kindly be advised that we have attempted to contact you without luck, May you please provide us with a debit order reference number for urgent assistance.

Kind regards,
Netstar
Netstar
Netstar's reply23 Jun 2022, 10:20
Official
Good day  Katie,

 Please note that we have not received your response since we requested for your reference number. Kindly provide an alternative number we can reach you on or contact us on *** for assistance.

Regards,