Terrible Service

Item: Netstar
Rating: 1
Author: Estelle C

I have never experienced such poor customer service from a company before. Consultants hang up on you, pass you from one person to another, and make it nearly impossible to get a matter resolved. This has been one of the most frustrating experiences of my life. I would not recommend this company to anyone.

Helpful (0)

Replies (2)

Netstar's replyOfficial

20 Aug 2025, 10:06

Good day Estelle

We are sorry to hear you feel this way. We would like to hear what has made you feel this way. A consultant will contact you to further assist

Regards
Netstar

Netstar's reply20 Aug 2025, 10:06

Official

Good day Estelle

We are sorry to hear you feel this way. We would like to hear what has made you feel this way. A consultant will contact you to further assist

Regards
Netstar

Netstar's replyOfficial

01 Sept 2025, 07:10

Good day Estelle

Thank you for reaching out to us, as per our consultants you have been contacted and assisted. Should you need any further assistance please don't hesitate to contact us.

Regards
Netstar

Netstar's reply01 Sept 2025, 07:10

Official