Terrible Service After a Life-Threatening Accident

Dear potential customer

Do not make the same mistake I made by choosing this tracking company just because they offer free installation for first time users

I was involved in a serious accident My car was written off and I lost my phone in the process Netstar failed to contact my listed emergency contact. My car rolled I was injured and managed to get out while it was upside down I was conscious but had I not been no one would have known because Netstar did absolutely nothing.

I emailed their customer service and received no response for weeks I had to call in myself and escalate the issue to be heard.

To top it off they told me there is a cancellation fee of over R900 even for a car that has already been written off. That is their policy.

Poor service, No urgency and No accountability. Do your research before signing up, surely there are better options out there