Terrible service

Terrible service. I bought a vehicle with an old Netstar device in from 2012 and wanted to have it taken out because I installed another device from Cartrack. They said I must pay a fee to have it taken out which I paid. After 8 days no one has contacted me to remove it.

When I contacted Netstar again today they said they must get permission from the previous owner. Fact is she keft SA 2 years ago already and has probably got another email address and tel. How absurd. Its my vehicle and I want this device removed!!!!! I explained telephonically that its draining my battery and I can't jumpstart my vehicle every morning. Their consultants just send me from one to another with excuses.

What ever you do DO NOT TAKE OUT A NETSTAR Account, they will send you from pillar to post and one department will just send you to another, so best advice, just rather avoid this company completely. it will save you so much hassle and unnecessary frustration.