EJ
Eric J
1 reviews | Active since Oct 2025
08 Oct 2025, 10:04
Terrible service
Well my second review on this company. After two weeks of struggles and promises, I sent an email to Thokozani M @ netstar for the reasons I am wanting to cancel my contract. To date, three days later has has not bothered to even read my mail. Since my last review, total confusion with my debit order and poor response times to the panic button. Also told by the operator on Friday evening that they do not respond if they get a signal regarding battery disconnect. Netstar always full of apologies and that is as far as it goes.
My trust in Netstar is severed.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
08 Oct 2025, 10:09Good day Joyce,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Netstar's reply08 Oct 2025, 10:09
Official
Good day Joyce,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Netstar's replyOfficial
10 Oct 2025, 08:15Good day Joyce,
We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Netstar's reply10 Oct 2025, 08:15
Official
Good day Joyce,
We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
