JB
Jamie B

1 reviews | Active since Aug 2014

22 Apr 2023, 06:25

TERRIBLE SERVICE!

Absolutely the worst company I have had to deal with. I call in to move the tracker from old car to new car. They then never contact me to do this. I am now being billed for 2 units. Lodged a complaint 2 weeks ago! ZERO RESPONSE! STAY VERY FAT AWAY FROM THIS **** COMPANY!

0
Replies (3)
Netstar
Netstar's reply22 Apr 2023, 08:38
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar
JB
Jamie B's update01 May 2023, 04:54
Reviewer Update
This company is a proper joke. I received a call after my review. I was promised this would be resolved. IT HAS NOT and AGAIN being charged double!
Netstar
Netstar's reply02 May 2023, 08:07
Official
Good day 

We have noted your query and would like to assist you in any way that we can. Kindly note  we have escalated your complaint to our internal team. One of our consultants will reach out to you personally for assistance. 

Kind regards
Netstar