1 reviews | Active since Sept 2016

03 Sept 2020, 12:01

Terrible service

This business is great at service to get you signed up but once you want to cancel they are a graveyard. I have been trying to cancel my services with them for over 3 months with no success. Tried phoning with no answer then when a sales agent contacted me to up sell me i said i will go to hellopeter if they dont cancel my subscription. A manager named George phoned me to assist and asked to email him everything which i did. 2 days later still nothing so i emailed again. To date no correspondence and yet another debit order gone off. Im extremely unhappy and warn people against this company and its employees.

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Replies (1)
Netstar
Netstar's reply07 Sept 2020, 15:17
Official
Good day Monique, 

Thank you for bringing this matter to our attention.

We will look into your problem and contact you at once.

Regards,
Netstar