PM
Pabi M

1 reviews | Active since Jun 2017

13 Jun 2017, 10:16

Terrible Service

<p> </p> <p>I was a client of Altech Netstar, everything was going well until they told me I owe R45. I advised the service provider to debit it from my account and they agreed. That was not done, instead I was deactivated. I called them to ask them to activate my tracker and I will continue paying. They told me I still owe, They then put me through to the legal department that told me I do not owe anything. It was a uphill battle from one department to the other for 6 days. When I called on a Friday seeking help, they told me the whole department was attending a party. I do not know what else to do as I cannot spend more time on the phone with these people as I am also at work. I just need my account activated again and for me to have a tracker in my car. Regards Pabi.</p>

0
Replies (1)
Netstar
Netstar's reply13 Jun 2017, 10:48
Official

Good day Pabi

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise