1 reviews | Active since Oct 2020
Terrible Service
I currently have a Netstar tracking device fitted on my vehicle. Earlier this year the device stopped working and after many attempts over a period of two months it was eventually replaced and I was assured that no extra cost would be incurred as the unit was still under warranty only to have my account debited at the end of th month for an amount of R1731 where as my installment is R205, which when queried was told that it was for repairs carried out . Needless to say I was furious and requested my bank to reverse the debit order only to be contacted by Netstar querying why the amount is outstanding. After explaining why the debit order was reversed and the consultant confirming the unit that was replaced was under warranty the matter was handed over to a debt collector! To anyone that reads this review, even if Netstar offers you a tracking device for free. Don't take it.
Thank you for bringing this to our attention and sorry for the inconvenience.
We will contact you to assist.
Kind Regards
Netstar
Thank you for bringing this to our attention and sorry for the inconvenience.
We will contact you to assist.
Kind Regards
Netstar
