Terrible service.

<p>My car keys were ****** 28/11/2016 along with the Net-Star panic button and the activation remote (walk away). I needed to get a quote, so that I could send it to my insurance company, so that they can approve the replacement. That became mission impossible. So we decided to replace the remotes, I was told someone would contact me this was two days ago, I have reference CAF ********** number. I have sent the numerous emails which have been read but nobody comes back to me. I am at a loss here. The only thing left for me is to cancel my Net-Star and try and get something else on my vehicle. I am worried that if something happens to my vehicle, the insurance company will not cover it.</p> <p> </p>