NA
Nic A

1 reviews | Active since Mar 2020

18 Oct 2024, 09:49

Terrible Service!

If i could give a them a negetive, I would. The level of service has been appalling, I cancelled the companion app via email and phone and they are still debited my hand. They are handing me over as I cancelled the debit order ... for a R138. I have an email confirming the cancellation.

0
Replies (2)
Netstar
Netstar's reply18 Oct 2024, 09:56
Official
Good day Nic,

Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar 
Netstar
Netstar's reply19 Oct 2024, 10:58
Official
Good day Nic,

We are pleased to advise that your query has been resolved. Should you need further assistance please reach out and we will be happy to assist.

Kind regards,
Netstar