Terrible service

Terrible experience, I paid them in full for a three years coverage, they suppose to fit the car after three days but they didn't pitch to do the work and when called I was send from pillar to post until I got someone that said tomorow, however even on that day the never pitch I was told to schedule for another day, as I'm writing this the frustration is in over drive yoh, I've been sent from pillar to post even when trying to get my money back