KM
Keith M

1 reviews | Active since Oct 2013

29 Jun 2016, 07:01

Terrible service

<p>Waiting for them from 9th June to phone me back. Enquired about the pensioners rates with customer services. They put me through to retentions who put me through to creditos who wanted to put me back to retentions. Spoke to Johanna at 11.40 and told her to find out who was the correct person to speak to and get them to phone me back. Still waiting for this.</p> <p>Also neither of the remotes on my two vehicles are working. Despite pushing the business trip button every trip is shown on the log as personal trips.</p>

0
Replies (2)
Netstar
Netstar's reply29 Jun 2016, 07:49
Official

Good day Keith,

As per telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply29 Jun 2016, 11:30
Official

Good day Keith

As per our telephonic conversation, you have informed me that retentions agent did make contact with you.

Kind regards

Denise