KL
Kelly L

1 reviews | Active since Jul 2016

28 Nov 2019, 13:29

Terrible

This is a follow up of the previous review which I posted on Hellopeter on 8 Oct 2019.

Netstar responded to the review as follows: 16 Oct 2019, 10:16 Good Day, Thank you for your correspondence with Netstar, As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion. Kind Regard

I just want to clarify that after I posted the review, I had no "telephonic conversation" with anyone from Netstar. The only thing I receive is their monthly bill, which is not the cancellation invoice for the tracking unit (which is in a car I no longer own) that I have been requesting. I have received no response. Yesterday a lady from Creditworxx phoned and told me that I have been handed over. I told her the same thing I said in my Hellopeter review: I will not pay Netstar for a non-existent monthly service. Period. And lying to say that they contacted me is very unprofessional and speaks volumes about their integrity as a service provider.

0
Replies (1)
Netstar
Netstar's reply03 Dec 2019, 12:13
Official
Good Day  Kelly,
Thank you for your correspondence with Netstar, 
Please email us all your details on the email address on our profile for urgent assistance. 
Best Regards, 
Netstar