LM
Lebo M

1 reviews | Active since Jan 2024

04 Jan 2024, 20:01

Terrible

Hi guys I would like to put it out there for you guys. I genuinely wouldnt recommend installing any netstar unit into your vehicle. I have been struggling with Netstar for the past 6 months for them to cancel my one account but they say that it has been canceled but every month they are debiting money from my account. They told me the unit has been canceled but still withdraw from my monthly account. Please dont bother yourself getting a unit with them because they are very quick to install the device but will never cancel it for you. Its is genuinely Their service is terrible, unprofessional, slip-shod, inadequate,unacceptable and awful!!

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Replies (2)
Netstar
Netstar's reply05 Jan 2024, 07:19
Official
Hi Lebo

We are sorry to hear that you have had this experience. 
Kindly be advised that this is not how we conduct our business.
Please note that we will look in to this matter and a consultant will contact you to assist.

Kind regards,
Netstar
Netstar
Netstar's reply05 Jan 2024, 16:29
Official
 Hi Lebo

We are pleased to see that you were contacted.
Should you need further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,