Terrible customer service, extoring money which is not owed to them

<p>I advised both Netstar and my insurance company of the sale of a vehicle in February 2016. My insurance cancelled this car on our policy, but unknown to me Netstar decided to ignore my cancellation request. Only in February 2017, after receiving SMS’s from a company called Nudebt did I realize that Netstar is still billing me for this vehicle. After sending numerous emails to Netstar and not receiving any response, I phoned them and after being put through to four different people I finally engaged with someone. I was in the process of getting my insurance to send through documentation from their side, when I got a nasty SMS from Nudebt informing me that they have put a trace locator on me and that Netstar is going to blacklist me, this is after I have sent Nudebt numerous emails and was in the process of engaging with them as well. </p> <p> Netstar clearly doesn't care about customer service and is more interested in threatening you with blacklisting than helping you. The fact that I have been a loyal custormer for more than ten years meant absolutely nothing.</p> <p>BTW: The amount that I supposedly owed was R575, so for that they have now lost two of my accounts.</p> <p>I have cancelled my existing account with Netstar and took my business to their competition.</p> <p> </p>