V
Vera

1 reviews | Active since Dec 2025

14 Apr 2026, 21:29

Terrible customer service

Their service after payment is non existent and follow up is ignored.

0
Replies (2)
Netstar
Netstar's reply15 Apr 2026, 06:50
Official
Good day Vera,

We are truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.
We would really appreciate the opportunity to investigate this matter and ensure it is resolved as quickly as possible. A consultant can get in touch with you and assist further. 
Kind Regards,
Netstar

Netstar
Netstar's reply15 Apr 2026, 08:28
Official
Good day Vera,

Please note that we tried to make contact with you to no avail. Please provide us with a convenient time for us to reach you.

Kind Regards,
Netstar