RF
Riaan F
1 reviews | Active since Sept 2017
14 Apr 2026, 14:16
Terrible customer service
Painful customer service if you need to update details or cancel its service.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
14 Apr 2026, 14:28Good day Riaan,
Thank you for sharing your feedback. We sincerely apologise for the frustration you experienced when trying to update your details or cancel the service.
This is not the experience we aim to provide. Your feedback has been noted and shared with our team so we can work on improving this process.
Please note that a consultant will contact you to assist further.
Kind regards,
Netstar
Thank you for sharing your feedback. We sincerely apologise for the frustration you experienced when trying to update your details or cancel the service.
This is not the experience we aim to provide. Your feedback has been noted and shared with our team so we can work on improving this process.
Please note that a consultant will contact you to assist further.
Kind regards,
Netstar
Netstar's reply14 Apr 2026, 14:28
Official
Good day Riaan,
Thank you for sharing your feedback. We sincerely apologise for the frustration you experienced when trying to update your details or cancel the service.
This is not the experience we aim to provide. Your feedback has been noted and shared with our team so we can work on improving this process.
Please note that a consultant will contact you to assist further.
Kind regards,
Netstar
Thank you for sharing your feedback. We sincerely apologise for the frustration you experienced when trying to update your details or cancel the service.
This is not the experience we aim to provide. Your feedback has been noted and shared with our team so we can work on improving this process.
Please note that a consultant will contact you to assist further.
Kind regards,
Netstar
Netstar's replyOfficial
14 Apr 2026, 16:40Good day Riaan,
We are pleased to see that you wee contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you wee contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Netstar's reply14 Apr 2026, 16:40
Official
Good day Riaan,
We are pleased to see that you wee contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you wee contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar