mN
morten N
1 reviews | Active since May 2018
31 Mar 2026, 14:21
Terrible after sales service.
Waited 16 min to hold listening to elevator music to chat to someone about my unit not working.
Now as we speak, I am waiting again to chat to another person.
Quick to take your bucks but terrible after sales service :-(
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Replies (1)
Netstar's replyOfficial
31 Mar 2026, 14:27 Good day Morten
Thank you for bringing this to our attention, and we sincerely apologize for the long wait times and the frustration caused. We understand how disappointing this experience must be, especially when you are seeking assistance with a non-working unit.
Thank you for bringing this to our attention, and we sincerely apologize for the long wait times and the frustration caused. We understand how disappointing this experience must be, especially when you are seeking assistance with a non-working unit.
Please rest assured that this is not the level of service we aim to provide. We would like to assist you as quickly as possible.
Kind Regards,
Netstar
Netstar's reply31 Mar 2026, 14:27
Official
Good day Morten
Thank you for bringing this to our attention, and we sincerely apologize for the long wait times and the frustration caused. We understand how disappointing this experience must be, especially when you are seeking assistance with a non-working unit.
Thank you for bringing this to our attention, and we sincerely apologize for the long wait times and the frustration caused. We understand how disappointing this experience must be, especially when you are seeking assistance with a non-working unit.
Please rest assured that this is not the level of service we aim to provide. We would like to assist you as quickly as possible.
Kind Regards,
Netstar