Terrible administration and unfair customer treatment.

I called Netstar in January 2023 to swap a device from one car to the other; their official then advices on an option that he said will have no cost implications. Months later I am told to pay some fees. I fought that and eventually their official called and accepted on a recorded call that he made a mistake. With all that Netstar still demanded that I pay the amount. Calls after calls and some of their officials accepted and understood my story and promised to look at it and perhaps even credit it. I have opted to cancel all my vehicles with them. Their administration is Terrible let alone that in 2021 I was hijacked and the car they never recovered.