1 reviews | Active since Aug 2023
TAKING MONEY OUT OF MY ACCOUNT WITHOUT PERMISSION,AFTER THEY ALREADY RECEIVED PAYMENT VIA EFT
NETSTAR
i am getting sick and tired on how i have been treated the last 2 weeks after spoken to several consultants and emails to several contacts with netstar . Netstar you know what the problem is. After i Paid my account ion full still netstar goes and sign up a Debit order again taking double the amount after telephonically discussed that no debit orders will be assigned again without my permission,i waited 2 weeks for my refund and again the kept the other amount after i told Netstar that no payment via Debit order i will pay via Eft after i received my salary thats between the 7th and the 15th and was confirmed via telephone call. not happy how this matter was handled at all very unprofessional. once you spoke to accounts dept the problem still consits. they doing what they want to do not proffesional at all. SO ,NETSTAR PLEASE !TAKE NOTE IF EVER AGAIN NETSTAR ASSIGN A DEBIT ORDER WITHOUT MY PERMISSION THERE WILL BE STEPS I WILL TAKE AGAINST NETSTAR . MY ACCOUNT WILL BE PAID VIA EFT EVERY MONTH AFTER MY SALARY IS RECEIVED .and the person who did wrong do not have the decency to phone me and say I am sorry, NETSTAR EMPTIED MY ACCOUNT OVER THE LONG WEEKEND WHEN I WENT TO PNP MY CARD WAS DECLINED i was standing with a red face and only then i realised its Netstar the culprit taking double the payment again so in Total almost a R1000 in payments. I will never promote anybody to join this company to protect your motor vehicles with them. i will not renew my contract on January 2027 because of the bad service from them. BAD BAD SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. To better your experience, we will be investigating this matter, and a consultant will contact you to assist.
Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. To better your experience, we will be investigating this matter, and a consultant will contact you to assist.
Regards,
Netstar
NETSTAR MUST BE HELD LIABLE FOR THEIR ACTIONS.
APOLOGIES DOES NOT FIXED WHAT YOU DID.
THE ONLY WAY I WILL ACCEPT IF NETSTAR COME AND REMOVE THE DEVICE SO I CAN GET RID OF THEM. JANUARY 2027 IS TOO FAR FOR ME TO BE REMOVED FROM THE SYSTEM..
SO APOLOGY NOT ACCEPTED DO NOT EVEN APOLOGISE WHEN CALLING ME.
NETSTAR YOU MESSED UP BIG TIME.
IF I DID THIS TO A CLIENT FOR THE COMPANY I AM WORKING WITH I WOULD DEFNITALLY HAVE SIGNED A WARNING OR BE DISMISSED. IN THE COMPANY I AM WORKING IF I MESSED UP I NEED TO PHONE AND APOLOGISE NOBODY DOING THAT IN BEHALF OF ME AND THIS IS WHAT NETSTAR IS DOING SOMEONE ELSE MESS UP AND ANOTHER PERSON MUST SAY I AM SORRY .
NOT WORKING FOR ME.
THANKS FOR NOTHING NETSTAR YOUR SERVICE SUCKS
NETSTAR MUST BE HELD LIABLE FOR THEIR ACTIONS.
APOLOGIES DOES NOT FIXED WHAT YOU DID.
THE ONLY WAY I WILL ACCEPT IF NETSTAR COME AND REMOVE THE DEVICE SO I CAN GET RID OF THEM. JANUARY 2027 IS TOO FAR FOR ME TO BE REMOVED FROM THE SYSTEM..
SO APOLOGY NOT ACCEPTED DO NOT EVEN APOLOGISE WHEN CALLING ME.
NETSTAR YOU MESSED UP BIG TIME.
IF I DID THIS TO A CLIENT FOR THE COMPANY I AM WORKING WITH I WOULD DEFNITALLY HAVE SIGNED A WARNING OR BE DISMISSED. IN THE COMPANY I AM WORKING IF I MESSED UP I NEED TO PHONE AND APOLOGISE NOBODY DOING THAT IN BEHALF OF ME AND THIS IS WHAT NETSTAR IS DOING SOMEONE ELSE MESS UP AND ANOTHER PERSON MUST SAY I AM SORRY .
NOT WORKING FOR ME.
THANKS FOR NOTHING NETSTAR YOUR SERVICE SUCKS
Kindly note we are trying to contact you, with no avail. Please advise a suitable time to contact you and assist.
Regards,
Netstar
Kindly note we are trying to contact you, with no avail. Please advise a suitable time to contact you and assist.
Regards,
Netstar
