RI
Reitu I
1 reviews | Active since Nov 2023
25 Oct 2024, 08:57
Such a horrible and dishonesty
This is an absolute nightmare! I already settled my account two months ago and provided proof of payment to *** and the legal finance department. Despite my efforts, I keep getting harassed by debt collectors! I've been diligently working to repair my credit score, but Netstar's incompetence is sabotaging my progress. They better fix this mess immediately, or I will not hesitate to escalate this to the ombudsman. Their flawed systems have left me with a tarnished credit record, and I demand a prompt resolution to this issue.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
25 Oct 2024, 09:05Good day Reitu,
Thank you for reaching out to us.
Please note we will investigate this matter to ensure your case is handled to your satisfaction.
Kind Regards,
Netstar
Thank you for reaching out to us.
Please note we will investigate this matter to ensure your case is handled to your satisfaction.
Kind Regards,
Netstar
Netstar's reply25 Oct 2024, 09:05
Official
Good day Reitu,
Thank you for reaching out to us.
Please note we will investigate this matter to ensure your case is handled to your satisfaction.
Kind Regards,
Netstar
Thank you for reaching out to us.
Please note we will investigate this matter to ensure your case is handled to your satisfaction.
Kind Regards,
Netstar
RI
Reitu I's updateReviewer Update
25 Oct 2024, 09:16Sorry, I don’t trust you at all, this is ticket number 235449 that i was given by netstar to confirm that my issue was resolved and that was on the 15 October 2024. I have just received an sms now regarding from credit bureau due to a default of Netstar! This is the ref TRACE ALERT:Mr/s Itholeng,a registered Credit Bureau received a default alert on ur name due to an outstanding Netstar acc *** Tel ***, Do call that number and resolve this mess urgently
RI
Reitu I's update25 Oct 2024, 09:16
Reviewer Update
Sorry, I don’t trust you at all, this is ticket number 235449 that i was given by netstar to confirm that my issue was resolved and that was on the 15 October 2024. I have just received an sms now regarding from credit bureau due to a default of Netstar! This is the ref TRACE ALERT:Mr/s Itholeng,a registered Credit Bureau received a default alert on ur name due to an outstanding Netstar acc *** Tel ***, Do call that number and resolve this mess urgently
Netstar's replyOfficial
25 Oct 2024, 09:21Good day Reitu,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's reply25 Oct 2024, 09:21
Official
Good day Reitu,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.
Kind regards
Netstar