VM
Vish M

1 reviews | Active since Jul 2025

16 Jul 2025, 06:43

Sub standard service and product

Has to be the worst tracking company in SA I have 3 other tracking companies on 3 vehicles with no issue. This one is the pits. From customer service to the app which never works and is never ever accurate. Try to get help over the phone and be prepared to hold for at least 20-30 minutes. Some of the employees do try to help but the working with a broken engine so it’s very hard to move forward

0
Replies (2)
Netstar
Netstar's reply16 Jul 2025, 07:02
Official
Good day Vish,

 Thank you for bringing this matter to our attention. We’re sorry to hear about your experience and how you feel about our service. Please be assured that one of our consultants will be in touch shortly to provide further assistance. 

Kind regards,
Netstar
Netstar
Netstar's reply16 Jul 2025, 11:44
Official
Good day Vish, 

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar