FG
Francois G

1 reviews | Active since Jan 2018

24 Jan 2018, 15:44

STRUGGLE TO JOIN

It is extremely bad that insurance insist on people to have a tracking device in their vehicle. I have been struggling 3 days to get assistance on joining at Altech Netstar. I spoke several times to a person named Michael and he said several times a guy called Nicholas will call me (Sales Department). I have been waiting for his call for ages and when calling the call centre if asked to be put me through to him, his line is always busy!!!!

Looks like they don't care to help new clients....

0
Replies (1)
Netstar
Netstar's reply24 Jan 2018, 17:01
Official

Good Day Francois,

Thank you for your correspondence with Altech Netstar,

As per our telephonic conversation,your request has been escalated to out Telesales Department.

My apologies for the inconvenience.

Kind Regards,

Petronell

Best regards,