1 reviews | Active since Jul 2011
Good day,<br> <br> I need to urgently get through to anyone at Altech Netstar who is willing to tell me what is going on. My car's battery keeps running down and I had the battery and electronics tested at a service centre, and it seems that nothing is faulty. This points to the Netstar tracking unit drawing excess power.<br> <br> Yesterday morning I spoke to Porsha on the phone who informed me that a technician will contact me, to arrange coming to test the tracker device (still under warranty). I am still waiting for that call! Later that day I phoned in again, spoke to Fabian in JHB who was very useful and friendly but could not get through to the Cape Town branch. I also could not get hold of the Cape Town branch at 15:30, it just rings and rings.<br> <br> So this morning I phoned again, spoke to Teresa at Customer Service in Cape Town who informed me that Riaan from the technical side will call me back shortly. However this did not happen so an hour later (11:30) I called again, Teresa put my through to a phone which rang for 5 minutes and then it disconnected.<br> <br> I have been without a car for more than 27 hours and getting highly annoyed! The weekend is approaching and I need my car back!!
Best regards,
Best regards,
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