Stop debiting my account

Item: Netstar
Rating: 1
Author: Ntombifuthi B

Good day, it is quite irritating that in order for you to reply to my emails and stop debiting my account since contract is finished I need to do this. You are in breach in numerous PASA act rules. Please stop debiting me for expired contract.

Helpful (0)

Replies (4)

Netstar's replyOfficial

04 May 2022, 12:10

Hello Ntombifuthi,

Please note we have escalated the matter to the Retentions department and they will advise further.

Regards,
Netstar Team

Netstar's reply04 May 2022, 12:10

Official

Hello Ntombifuthi,

Please note we have escalated the matter to the Retentions department and they will advise further.

Regards,
Netstar Team

Ntombifuthi B's updateReviewer Update

04 May 2022, 12:43

thank you

Ntombifuthi B's update04 May 2022, 12:43

Reviewer Update

thank you

Netstar's replyOfficial

05 May 2022, 08:43

Good day,

Please be advised that the cancellation has been processed as advised by the Retentions department .

Kindly note I will then close this ticket.

Kind regards,
Netstar Team

Netstar's reply05 May 2022, 08:43

Official

Good day,

Please be advised that the cancellation has been processed as advised by the Retentions department .

Kindly note I will then close this ticket.

Kind regards,
Netstar Team

Ntombifuthi B's updateReviewer Update

05 May 2022, 14:05

thank you

Ntombifuthi B's update05 May 2022, 14:05

Reviewer Update

thank you