Still waiting

Netstar must be doing incredibly well for themselves and do not need more customers - save yourself the headache and look for an alternative. I have begged, threatened and shouted for them to install a device in my vehicle, my application has been approved on 25 May 2021 but I am STILL waiting for somebody to pull their finger and come and install the device. The operations "manager" is meant to phone me back at 13:30 on Tuesday 1 June 2021 but it seems their call is stuck in the void with the callback from the service agent who promised to call me back at 15:00 on Wednesday 2 June 2021. As I type this I am waiting 30min for the cancellation agent to call me back in 3min. Maybe I should send you guys some airtime or even send me a please callme and I will phone you back so it does not cost you anything. If this sounds like a company you want to be tied to with a contract and further are expected to trust with recoverying your vehicle - you have come to the right place! I shudder to think about them "phoning me back" if I reported my vehicle ****** and can imagine being placed on hold while I get hijacked - I would have bled out before somebody took my call. Your service is beyond poor - hang onto the customers you have because if this is how you onboard new customers you are doomed.