STILL NO SERVICE

As per my last comment Netsar still has not sorted my issue. Again this morning I pushed the panic button and again NOTHING. I updated my comment to Denise on my complaint and all she says is that she confirms our telephonic conversation and basically notes my complaint AGAIN!! Panic button was pushed again at 8:05 shortly after that Denise calls me and does nothing...... Then at 14:13 the call centre calls and Palesa tells me that she has received a panic WHOOOOOPY DOOOOOO yes only 6hrs later Palesa well done!!!!!n Its an improvement as the last time it took the call centre 9hrs to respond after I complained that's a 3hr improvement..... Denise you said you would speak to the \powers that be"and revert back to me...I am waiting... Is this going to take another 6 months? I want this system removed it DOES NOT WORK!!! Please remove it and refund me. I will not stop with this until you have removed your system that DOES NOT WORK!!!! Kindly contact my partner so that you can arrange for this system to be removed as I am installing a system that WORKS and will keep my family safe"""