RM
Rosilene M

1 reviews | Active since Dec 2016

05 Jul 2017, 14:32

Still billed although account has been closed

<p>I have closed my Acoount with Netstar and paid all the oustanding charges.</p> <p>I am still being billed for a vehicle, which has been taken over by another company and which they are being charged and paying the fees, thus it is double charged. </p> <p>This has been going on for a while now and every month I send mails and still it is nor resolved.</p> <p>I have spoken to Aven Pillay, even though I battle to get hold of him, every month now since April 2017.</p> <p>I called Cynthea in the Accounts department today and was told that I must phone Aven.</p> <p>I have copied her and Denise into each and very mail that I have sent also. </p> <p>Still nothing gets done I do not even receive a phone call.....or a reply on my mails sent ......</p> <p> </p>

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Replies (1)
Netstar
Netstar's reply05 Jul 2017, 15:12
Official

Good day Rosilene Mare

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Given