DK
Daniel K

1 reviews | Active since Oct 2012

17 Dec 2015, 13:32

STILL Being billed for no account!!!!

ORIGINAL COMPLAINT:<br> I keep on getting calls from Altech Netstar telling me I've got an account with them.<br> This morning I got an sms stating that I must pay an outstanding account, REF ALT1014<br> And then I need to disclose private details that they should not have in any case!<br> <br> RESPONSE:<br> Hello daniel.kamp,<br> <br> As per our telephonic discussion, I will investigate and I will revert back to you.<br> <br> Kind regards<br> Clinton <br> <br> UPDATED REPLY:<br> After confirmation from Clinton that I have been removed from their system, I have in the last week received 3 sms's still telling my I have an outstanding account.<br> PLEASE HELP!!!!!!

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Replies (1)
Netstar
Netstar's reply17 Dec 2015, 13:53
Official
Hello daniel.kamp,

As per our telephonic discussion, your query has been sent to the legal department who will investigate and they will revert back to you.

Kind regards
Clinton