Stellar service from Netstar (Yugeshen)

I was about to cancel my Netstar contract due to a rude consultant in the Netstar Retentions department, but somehow, I got put through to Yugeshen in the Finance Team who was so kind and patient and answered ALL my questions so calmly and eloquently that I am no longer canceling my contract.

Thank you, Yugeshen, for your stellar service today!!!