1 reviews | Active since Jul 2016

08 Dec 2016, 13:03

*****ing money from my account

<p>Netstar has been **********ly deducting money from my account for a number of months now. When I contacted them about it, the consultant admitted then that it was a mistake and they would refund me asap. Almost a month later and no refund, no reply to messages. Now I get called asking when I'm settling what I owe them? Are these people crazy? What sort of business just randomnly starts deducting money from somebody's account without authorisation to do so. I sold the car they claim to be tracking 4 years ago! </p>

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Replies (4)
Netstar
Netstar's reply08 Dec 2016, 15:04
Official

Good day Simone

As per telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

's update08 Dec 2016, 15:28
Reviewer Update

Thank you. I've been contacted and my refund will be affected tomorrow. I just hate that I had to start badgering you on socail media to get anywhere. BUT Chantelle did say she tried to call me last week and I must have missed the call, so apologies for that.


Netstar
Netstar's reply08 Dec 2016, 15:50
Official

Good day Simone

As per telephonic conversation, you have informed me the credit controller did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply15 Dec 2016, 09:21
Official

Good day Simone

As per telephonic conversation, this query has been resolved.

Kind regards

Denise